There is a Starbucks that is almost perfectly on my way to work. The only turn out of the normal route I have to make is the one that turns me into the Starbucks drive thru. Having been a Starbucks addict for many years I know my neighborhood Starbucks employees. They have some staff changes here and there. Generally, they are great at hiring and I have only ever met a few I didn’t care for.
In the past 3 months or so my Starbucks has hired someone I just can’t seem to get used to.
- She corrects me on my order every single time. No matter if I repeat back what she said the time before she says it different the next time. I think she’s messing with me.
- I have always received the long straw for my drink. When she works – I am always given the short straw. The first time I said “May I please have the big straw?” She said “No. Those are only for the trente cups.” I said, “Oh. Really? I get one every time I come here….which is almost daily.” She said “well, no one should give them to you because they are not for your size cup.” I said “oh. Okay…can I have one though?” She gave me one, but she was obviously annoyed.
- The next couple times through I paid with the App on my phone. Each time when I stick my arm out the window so she can scan it she says (in a accusing tone) “I can’t touch your phone. You will just have to wait until I’m ready to scan it.” Okay…I’m happy to do that. I don’t care if you can touch my phone or not I still have to stick it out the window for you to scan, right!?!
I thought this would get better as time went on. But, it hasn’t. She is cranky. I don’t like it. I like that Starbucks people are constantly happy when I come to see them. I feel like they are my friends. She’s making me sad to go there. And, I have NO WAY to know if she will be the person at the window when I pull up. Bummer!
Today she hassled me about my phone app, my straw and corrected my order. I am getting to the point where I might write a letter. I need to figure what her name is first though. I don’t think it will be appropriate to send a letter that says “Dear Starbucks, your cranky employee has got to go!” without a name. Perhaps there is more than one.